Products
How can I test Cosmetics 27 products?

Samples:

The « Essential trial kit » is a samples kit (3 samples x 4 products) that allows testing of the products. You can also choose your samples to make your own kit.

Box 27:

You can also test via the Box 27, a box that includes 4 travel sizes of our star products. This will allow you to test the products over a one month period.

Test them to adopt them!

Discover our BOX 27 & our samples kits


Use & Application tips
Order of application of the Cosmetics 27

Cosmetics 27 products are meant to act in a complementary way and are used “intuitively and instinctively”. The skin will quickly dictate what is and isn’t suitable. There is a logical order of application for our products, to guarantee better penetration and effectiveness.

Not all stages of this “regime 27” are compulsory on a daily basis, which is precisely why our approach advocates “intuition”. All our products can be used day and night.

The principle of Preparations 27 also makes it possible to blend the products and therefore the “steps”, simplifying  the routine  and optimizing product efficacy.

A daily 27 routine does not take more than 5 minutes (except for the mask which is not a daily process). Think of it as your daily “skin therapy”. The skin is subjected to many stress factors throughout the day; you owe it to your skin!

Order of application of Cosmetics 27 products


Dosage guide

Guide pour le dosage des produits Cosmetics 27


Use & Application tips

How can I get a personalized advice ?

You can get a personal advice regarding the utilization of the products linked to your skin type, the different steps of application or any other enquiry.

Contact our customer service by phone at +33 1 84 16 23 62 from Monday to Friday (9 am- 6pm) or via email at : contact@cosmetics27.com


Bibliography
What are cosmeceuticals?

At M.E.SkinLab, we define a cosmeceutical product as a cosmetic inspired by the traditional pharmaceutical preparations taking from the formulation and the properties sought. Cosmetics 27 are not just cosmetic products but they are authentic treatments for the beauty and health of the skin.

Universally, skin needs focus on Hydration, Regeneration and Correction.

Cosmetics 27 « cosmeceuticals » are thought to accurately meet most expectations and needs expressed by women. Initially conceived by Michèle Evrard for her own personal need & use, they quickly met many other women’s needs! In priority: skin aging effects, loss and lack of tone, skin slackening, dull complexion, aging spots…

Cosmetics 27 are daily use products that bring nutriments and essential ingredients to the balance of the skin and its functions.


What is a serum ?

The action of the serum is to treat the skin in a powerful and efficient way and to endow it with the capacity of self-regulation and reconstitute its own defenses. The serums have now become essential to any demanding skin routine.


In order to provide the most accurate solution, Complex 27, active concentrated serums, combine to other products from Cosmetics 27 range, reinforce their efficacy and permits to create made on measure skincare preparations on demand. Nothing “complex” in Complex 27, only efficacy that skin deserves and needs intuitively.


What is Homeostasis ?

The term « Homeostasis » comes from Greek and means « maintain in good condition”.

Etymology: hómoios, « similar », and  stásis, « stability, action to keep standing.

Homeostasis is the organism capacity to maintain a relative stable state in regards to the various components in the internal environment despite the regular variations of the external environment.  

The principle of Homeostasis comes from the Indian Ayurveda traditional medicine whose one of the ground idea is to live as long as possible by preserving mental and physical health.

The cell functions comply with the concept of Homeostasis. Cosmetics 27 products maintain the skin structure in a relative equilibrium state, despite the variations of its environment.


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Shipping
Can my order be delivered abroad?

Of course, you can be delivered abroad! Cosmetics 27 delivers worldwide in spite of few destinations. If the country you wish to select for the delivery doesn’t appear while validating your order, please don’t hesitate to email our customer service at contact@cosmetics27.com or by phone: +33 (0)1 84 16 23 62. We’ll be happy to advise as promptly as possible.


Delivery charges and lead time

You can consult these information on the cart below.

Delivery zonesCostLead time
France
(metropolitan)
Standard
€7,50 (Colissimo)
Standard
2 working days
Express
€15,00 (Chronopost)
Express
24 hours
Europe €15,00 (DHL) 48 hours
Outside Europe €28,00 (DHL) 4 to 5 working days

Free shipping for orders above 200€ / $200 / £200


I live in a country which is not listed on the website, how can I get the products?

M.E. Skinlab doesn’t deliver in every country for customs and cosmetics regulation reasons.

You will be able to consult the list of countries in which we deliver the products in the FIND US section. For further information, you can reach our customer service by phone at +33 1 84 16 23 62 from Monday to Friday (9 am- 6pm) or via email at: contact@cosmetics27.com


Your Account
I forgot my password or my log in, what can I do?

You can reset your password by clicking on the link « password forgotten? », the password will be resent to the chosen e-mail address when you subscribed to your account. If you meet any trouble, feel free to contact our customer care service by phone at +33 1 84 16 23 62 from Monday to Friday (9am - 6pm) or via the following e-mail address: contact@cosmetics27.com


How my Cosmetics 27 data are used?

Cosmetics 27 is committed to protect and ensures the confidentiality of your personal data.

The personal data present in your Cosmetics 27 account are saved and exploited exclusively by Cosmetics 27 in compliance with the actual legislation. Cosmetics 27 doesn’t have an access to your password or your credit card information. 

Click here to read our Terms and Conditions.


How can I update my personal details/info on my account?

Any modification? You can update your account in a very simple way!

In the section “My account”, click on the link “My information” et after you logged in, you’ll be able to modify your personal info.


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Payment
How can I settle my order?

We accept the following credit cards:

CB logo    VISA logo    Mastercard logo

ME SKINLAB has a secured method of payment : Ingenico, to insure authenticity of payment.

This is an authentification procedure of the owner of the credit card, which insures that it is the right person who makes the payment on the internet, in order to avoid any attempt of deceptive activity. Ingenico meets the regular banking requirements in terms of regulation.

We don’t accept payments by cheques or cash.

If you have a PayPal account, you can settle your order through this solution of payment.

Paypal logo


How does it work?

- When you validate the order, select PayPal as the way you’re willing to settle the payment

- You are redirected towards your PayPal account

- Log in and validate the payment

- Once the payment is validated, you’ll get back automatically on the homepage www.cosmetics27.com to finalize your order. 


Your Orders
How can I track my order?

You can follow the status of your order by connecting to your personal online account.
Please note that emails will be sent at every steps of the process from the validation of the order to the shipping from our laboratory.
The shipping email will contain your tracking number, to use on DHL or Colissimo.


I didn’t receive my order, what should I do?

If you haven’t received your order within 7 days maximum date of validation of the order, feel free to contact us directly by phone at +33 1 84 16 23 62 from Monday to Friday (9 am- 6pm) or via email at :conso@cosmetics27.com


Has my order been validated?

When you finalize your order, we email you a confirmation.
If you didn’t receive this email, please contact our customer service :


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We're committed to conceiving clean, natural, uncompromising skincare.

We engage in sustainability.

Michèle Evrard, Founder

Free gift

for orders above 200 €

Free Samples

in every orders

Customer service

+33 1 84 16 23 62 from Monday to Friday

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